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Rezultat je manje ručnog rada uz očuvanu dokazivost.\u003C/p>",{"__typename":689,"id":703,"overrideTitle":704,"icon":48,"variant":692,"text":705},"UW1hLA1uQ6WPc51qrEw8bw","Zamjenjuje li umjetna inteligencija u dokumentnom sustavu ljudsku procjenu?","\u003Cp>Umjetna inteligencija u dokumentnom sustavu ne zamjenjuje ljudsku procjenu, već je podržava: AI predlaže, korisnik odlučuje, a sustav dokazuje. Konačna odluka ostaje na čovjeku, što za visokorizične sustave zahtijeva i članak 14. Akta EU-a o umjetnoj inteligenciji.\u003C/p>",{"schema":707,"document":708},"dast",{"type":709,"children":710},"root",[711,717,721,729,737,741,756,785,787,791,798,802,806,811,815,819,823,827,831,836,840,860,868,872,876,881,885,892,896,900,904,911,922,926,927,931,935,939,949,950,954,958,962,966,970,974,979,983,987,992,996,1001,1006,1014,1025,1030,1035,1038,1039],{"type":712,"children":713},"paragraph",[714],{"type":715,"value":716},"span","Dokumentni sustav s umjetnom inteligencijom omogućuje reguliranim industrijama brže pronalaženje informacija, automatsku klasifikaciju i učinkovitiji rad s dokumentima, uz očuvanu sljedivost, dokazivost i ljudski nadzor. InDoc EDGE dokumentni je sustav u oblaku za regulirane industrije koji Mikrocop nadograđuje AI mogućnostima prema jasnom načelu: AI predlaže, korisnik odlučuje, a sustav dokazuje.",{"type":712,"children":718},[719],{"type":715,"value":720},"Regulirane organizacije suočavaju se s količinom dokumentacije koja raste brže nego što je zaposlenici mogu obraditi ručnim postupcima. Istodobno se od njih očekuje sve više: brže vrijeme odaziva, manje pogrešaka i potpuna sljedivost svake odluke. Umjetna inteligencija može smanjiti to opterećenje, ali samo ako djeluje unutar sustava koji može dokazati svaki korak.",{"type":712,"children":722},[723,727],{"type":715,"marks":724,"value":726},[725],"emphasis","„U reguliranom okruženju nije važno samo što AI odgovara, već i u kakvom okruženju djeluje te koja pravila pritom poštuje”",{"type":715,"value":728},", kaže Ivo Vasev, voditelj proizvoda InDoc EDGE u Mikrocopu. Ta je misao polazište svega što slijedi.",{"type":730,"level":731,"children":732},"heading",2,[733],{"type":715,"marks":734,"value":736},[735],"strong","Stvarnost reguliranih industrija",{"type":712,"children":738},[739],{"type":715,"value":740},"Banke već desetljećima upotrebljavaju algoritme za predviđanje rizika. Zdravstveni sustavi razvrstavaju pacijente. Osiguravajuća društva automatiziraju obradu šteta. Umjetna inteligencija u reguliranim industrijama stoga nije novost.",{"type":712,"children":742},[743,745,754],{"type":715,"value":744},"Novost je regulativa. ",{"url":746,"meta":747,"type":12,"children":751},"https://digital-strategy.ec.europa.eu/en/policies/regulatory-framework-ai",[748],{"id":749,"value":750},"target","_blank",[752],{"type":715,"value":753},"Akt EU-a o umjetnoj inteligenciji,",{"type":715,"value":755}," koji organizacije obvezuje od 2. kolovoza 2026., pitanje koje su dosad postavljali revizori i klijenti pretvara u zakonsku obvezu: može li organizacija za svaki rezultat pokazati odakle dolazi, tko ga je provjerio i na temelju čega je odluka donesena?",{"type":712,"children":757},[758,760,767,769,776,778],{"type":715,"value":759},"Sustavi koji podržavaju donošenje odluka u financijskom, zdravstvenom ili javnom sektoru mogu biti svrstani među visokorizične sustave. Akt o umjetnoj inteligenciji za takve sustave zahtijeva tri međusobno povezane vrste dokazivanja: tehničku dokumentaciju o dizajnu sustava i podacima na kojima se temelji, u skladu s ",{"url":761,"meta":762,"type":12,"children":764},"https://artificialintelligenceact.eu/article/11/",[763],{"id":749,"value":750},[765],{"type":715,"value":766},"člankom 11.",{"type":715,"value":768},"; automatsko bilježenje događaja tijekom rada, odnosno revizijski trag, u skladu s ",{"url":770,"meta":771,"type":12,"children":773},"https://artificialintelligenceact.eu/article/12/",[772],{"id":749,"value":750},[774],{"type":715,"value":775},"člankom 12.",{"type":715,"value":777},"; te učinkovit ljudski nadzor tijekom uporabe, u skladu s ",{"url":779,"meta":780,"type":12,"children":782},"https://artificialintelligenceact.eu/article/14/",[781],{"id":749,"value":750},[783],{"type":715,"value":784},"člankom 14.",{"item":690,"type":786},"block",{"type":712,"children":788},[789],{"type":715,"value":790},"Razlika između prva dva zahtjeva ključna je. Dokumentacija se priprema unaprijed, dok revizijski trag nastaje kontinuirano, pri svakoj uporabi sustava. Usklađenost stoga nije dokument koji organizacija pripremi jednom, već proces koji traje cijelo vrijeme. Upravo je to preduvjet za povjerenje regulatora, klijenata i revizora.",{"type":712,"children":792},[793,795],{"type":715,"value":794},"Vasev u tome ne vidi prepreku: ",{"type":715,"marks":796,"value":797},[725],"„Akt o umjetnoj inteligenciji za dokumentne sustave nije prijetnja, već potvrda smjera. Zahtjevi za sljedivošću, dokumentiranošću i ljudskim nadzorom upravo su ono što dobar dokumentni sustav radi već desetljećima. Organizacije koje imaju uređene dokumentne procese zapravo su bolje pripremljene za Akt o umjetnoj inteligenciji nego što misle.”",{"type":712,"children":799},[800],{"type":715,"value":801},"Praksa ipak još zaostaje za tim zahtjevima. Generativna umjetna inteligencija koja pruža odgovor bez navođenja izvora sama po sebi nije nužno problematična. Međutim, nije primjerena za okruženja u kojima svaki rezultat mora biti provjerljiv, svaki korak zabilježen, a svaka odluka mora ostati u rukama čovjeka.",{"type":712,"children":803},[804],{"type":715,"value":805},"Zato u reguliranim industrijama ključno pitanje nije koji je AI najmoćniji, već koji se AI može upotrebljavati na usklađen način.",{"type":730,"level":731,"children":807},[808],{"type":715,"marks":809,"value":810},[735],"Što AI znači u dokumentnom sustavu",{"type":712,"children":812},[813],{"type":715,"value":814},"Dokumentni sustav s umjetnom inteligencijom DMS je u kojem AI djeluje unutar okruženja koje omogućuje sljedivost pristupa, kontrolu verzija dokumenata i cjelovit revizijski trag.",{"type":712,"children":816},[817],{"type":715,"value":818},"To nije zaseban alat koji obrađuje podatke izvan kontroliranog sustava. Nije ni generativni chatbot koji pruža odgovor bez izvora. To je mogućnost ugrađena u isto okruženje u kojem se dokumenti već nalaze, odobravaju i arhiviraju.",{"type":712,"children":820},[821],{"type":715,"value":822},"Za reguliranu industriju to predstavlja razliku između AI-ja koji samo „radi” i AI-ja koji podržava usklađeno poslovanje. Prvi daje odgovor. Drugi pokazuje odakle odgovor dolazi, tko je smio vidjeti rezultat i kako je aktivnost zabilježena.",{"type":712,"children":824},[825],{"type":715,"value":826},"U dokumentnom sustavu, u kojem se usklađenost ionako temelji na dokumentima i sljedivim postupcima, AI ima smisla upravo zato što se oslanja na strukturu koja već postoji.",{"type":712,"children":828},[829],{"type":715,"value":830},"Dokumentni sustav već danas obuhvaća cijeli životni ciklus dokumenta: nastanak, odobravanje, pristupe, verzije, čuvanje i izlučivanje. AI ne dodaje kariku koja nedostaje. Djeluje unutar ciklusa koji je već cjelovit, kontroliran i dokaziv.",{"type":730,"level":731,"children":832},[833],{"type":715,"marks":834,"value":835},[735],"Tri načela pouzdanog AI-ja",{"type":712,"children":837},[838],{"type":715,"value":839},"Pouzdan AI nije marketinška oznaka. To je izričit cilj Akta EU-a o umjetnoj inteligenciji, čija je svrha poticati razvoj pouzdane umjetne inteligencije u Europi.",{"type":712,"children":841},[842,844,849,851,858],{"type":715,"value":843},"Kako taj cilj prenijeti u praksu dokumentnog sustava? Pri uključivanju ",{"url":845,"type":12,"children":846},"https://www.indocedge.com/hr/ai",[847],{"type":715,"value":848},"AI-ja u InDoc EDGE",{"type":715,"value":850}," u ",{"url":852,"meta":853,"type":12,"children":855},"https://www.mikrocop.com/",[854],{"id":749,"value":750},[856],{"type":715,"value":857},"Mikrocopu",{"type":715,"value":859}," postavljamo tri pitanja.",{"type":730,"level":861,"children":862},3,[863,865],{"type":715,"value":864},"J",{"type":715,"marks":866,"value":867},[735],"e li rezultat provjerljiv?",{"type":712,"children":869},[870],{"type":715,"value":871},"Kada revizor ili klijent pita odakle određena informacija dolazi, odgovor mora biti dostupan u nekoliko klikova, a ne nakon nekoliko dana rekonstruiranja postupka.",{"type":712,"children":873},[874],{"type":715,"value":875},"Zato se svaki AI odgovor u sustavu InDoc EDGE poziva na dokument koji je korisniku dostupan u skladu s njegovim pravima pristupa. U reguliranoj industriji uvjerljiv odgovor bez izvora nema dokaznu vrijednost.",{"type":730,"level":861,"children":877},[878],{"type":715,"marks":879,"value":880},[735],"Donosi li čovjek i dalje odluku?",{"type":712,"children":882},[883],{"type":715,"value":884},"AI je alat za podršku, a ne zamjena za ljudsku procjenu. Zato mora ostati jasno vidljivo što je predložio AI, što je potvrdio čovjek i kada je to učinio.",{"type":712,"children":886},[887,890],{"type":715,"marks":888,"value":889},[725],"„AI može predlagati, ubrzavati i upozoravati. Ali odluka ostaje na čovjeku”",{"type":715,"value":891},", kaže Vasev.",{"type":712,"children":893},[894],{"type":715,"value":895},"To nije samo naš stav. Članak 14. Akta EU-a o umjetnoj inteligenciji izričito zahtijeva učinkovit ljudski nadzor tijekom uporabe visokorizičnih sustava.",{"type":730,"level":861,"children":897},[898],{"type":715,"value":899},"Jača li nadzor nad procesima?",{"type":712,"children":901},[902],{"type":715,"value":903},"AI ne smije oduzimati nadzor, već ga mora jačati. Kada AI preuzme ručne korake, zaposlenici dobivaju više vremena za zadatke kod kojih je procjena zaista važna: iznimke, granične slučajeve i odluke koje imaju posljedice.",{"type":712,"children":905},[906,909],{"type":715,"marks":907,"value":908},[725],"„Brzina bez nadzora nije napredak. To je rizik koji se još nije ostvario”,",{"type":715,"value":910}," dodaje Vasev.",{"type":712,"children":912},[913,920],{"url":914,"meta":915,"type":12,"children":917},"https://www.deloitte.com/us/en/what-we-do/capabilities/applied-artificial-intelligence/content/state-of-ai-in-the-enterprise.html",[916],{"id":749,"value":750},[918],{"type":715,"value":919},"Deloitteovo istraživanje o stanju AI-ja u organizacijama",{"type":715,"value":921}," dolazi do sličnog zaključka. Kada AI prijeđe iz faze eksperimentiranja u stvarnu primjenu, upravljanje postaje ključna razlika između organizacija koje uspješno šire njegovu uporabu i onih koje zapnu.",{"type":712,"children":923},[924],{"type":715,"value":925},"Organizacije moraju jasno definirati gdje je potreban ljudski nadzor, kako se automatizirane odluke revidiraju i koje zapise o radu sustava treba čuvati.",{"item":695,"type":786},{"type":730,"level":731,"children":928},[929],{"type":715,"value":930},"Kako će AI podržavati rad s dokumentima u sustavu InDoc EDGE",{"type":712,"children":932},[933],{"type":715,"value":934},"InDoc EDGE dokumentni je sustav u oblaku namijenjen reguliranim industrijama i organizacijama s visokim zahtjevima za nadzorom, sljedivošću i usklađenošću.",{"type":712,"children":936},[937],{"type":715,"value":938},"AI mogućnosti uvode se promišljeno, s fokusom na konkretne svakodnevne izazove korisnika. Takav odabir nije slučajan.",{"type":712,"children":940},[941,944,946],{"type":715,"marks":942,"value":943},[725],"„Posvetili smo vrijeme pronalaženju najvećeg mogućeg presjeka između onoga što je tehnički izvedivo, poslovno opravdano, korisno u praksi, usklađeno i sigurno”,",{"type":715,"value":945}," objašnjava Vasev. ",{"type":715,"marks":947,"value":948},[725],"„Samo na toj točki umjetna inteligencija može organizacijama zaista pomoći u radu.”",{"item":699,"type":786},{"type":730,"level":861,"children":951},[952],{"type":715,"value":953},"Konverzacijsko pretraživanje",{"type":712,"children":955},[956],{"type":715,"value":957},"Korisnik postavlja pitanje prirodnim jezikom. Sustav razumije njegovo značenje, a ne samo ključne riječi, te ga pretvara u upit za strukturirano pretraživanje.",{"type":712,"children":959},[960],{"type":715,"value":961},"Pretraživanje tako više nije posebna vještina koju korisnici moraju usvojiti. Prava pristupa i preciznost pretraživanja ostaju nepromijenjeni.",{"type":730,"level":861,"children":963},[964],{"type":715,"value":965},"Klasifikacija dokumenata",{"type":712,"children":967},[968],{"type":715,"value":969},"Pri unosu dokumenta sustav prepoznaje njegovu vrstu i izdvaja ključne podatke bez ručnog prepisivanja.",{"type":712,"children":971},[972],{"type":715,"value":973},"Ispravna klasifikacija osnova je za prava pristupa i elektroničku pohranu. Zato nije riječ samo o ubrzavanju rada, već o temelju dokazivosti.",{"type":730,"level":861,"children":975},[976],{"type":715,"marks":977,"value":978},[735],"Razgovor s dokumentom",{"type":712,"children":980},[981],{"type":715,"value":982},"Umjesto čitanja dokumenta od prve do posljednje stranice, korisnik mu može postaviti pitanje o roku, iznosu, obvezi ili drugom važnom podatku. Tako brže pronalazi ključne informacije ili dobiva sažetak sadržaja.",{"type":712,"children":984},[985],{"type":715,"value":986},"Svaki od tih primjera slijedi isto načelo: rezultat ostaje provjerljiv, pristup sljediv, a odluka u rukama korisnika.",{"type":730,"level":731,"children":988},[989],{"type":715,"marks":990,"value":991},[735],"Što to znači za organizaciju",{"type":712,"children":993},[994],{"type":715,"value":995},"Za organizacije u reguliranim industrijama vrijednost AI-ja ne mjeri se samo uštedom vremena.",{"type":712,"children":997},[998],{"type":715,"marks":999,"value":1000},[735],"AI će u sustavu InDoc EDGE omogućiti brže pronalaženje informacija, jednostavniji rad s dokumentima i manje ručne obrade. To organizacijama olakšava upravljanje operativnim rizicima i smanjuje mogućnost pogrešaka pri klasifikaciji, čuvanju ili pristupanju dokumentima.",{"type":712,"children":1002},[1003],{"type":715,"marks":1004,"value":1005},[735],"Nadzor, sljedivost, sigurnost i provjerljivost nisu ograničenja. To su uvjeti koji omogućuju da AI postane pouzdan pomoćnik u reguliranoj industriji.",{"type":712,"children":1007},[1008,1011],{"type":715,"marks":1009,"value":1010},[735],"Promišljen tempo nije znak pretjeranog opreza, već prednost. Organizacije koje AI uvode tako da mogu objasniti i ",{"type":715,"marks":1012,"value":1013},[735,725],"dokazati svaki korak grade čvršće temelje od onih koje obećavaju više nego što mogu pokazati.",{"type":712,"children":1015},[1016,1019,1022],{"type":715,"marks":1017,"value":1018},[735,725],"„Naš cilj nije bio biti prvi s AI-jem. Cilj je biti relevantan, koristan, usklađen i siguran”,",{"type":715,"marks":1020,"value":1021},[735]," zaključuje Vasev. ",{"type":715,"marks":1023,"value":1024},[735,725],"„Pouzdan AI u dokumentnom sustavu nije onaj koji može najviše. To je onaj koji može dokazati svaki korak.”",{"type":712,"children":1026},[1027],{"type":715,"marks":1028,"value":1029},[735],"Mikrocopov pristup uključivanju AI-ja u InDoc EDGE može se sažeti u jednoj rečenici:",{"type":712,"children":1031},[1032],{"type":715,"marks":1033,"value":1034},[735],"AI predlaže. Korisnik odlučuje. Sustav dokazuje.",{"type":712,"children":1036},[1037],{"type":715,"value":40},{"item":703,"type":786},{"type":712,"children":1040},[1041],{"type":715,"value":40},{"alt":1043,"url":1044,"width":1045,"height":1046,"mimeType":1047,"title":1043,"responsiveImage":13},"Dokumentni sustav s AI mogućnostima","https://www.datocms-assets.com/85174/1784718618-dokumentni-sistem-z-umetno-inteligenco-za-regulirane-panoge-1.svg",1920,800,"image/svg+xml","Dokumentni sustav s AI mogućnostima za regulirane industrije","2026-07-23T08:50:52+02:00","2026-07-23T09:45:24+02:00",[1052,1055,1059,1062,1066,1069,1072,1076,1080,1084,1087,1090,1093,1096,1099,1103,1107,1110],{"attributes":13,"content":1053,"tag":1054},"Dokumentni sustav s AI za regulirane industrije","title",{"attributes":1056,"content":13,"tag":1058},{"property":1057,"content":1053},"og:title","meta",{"attributes":1060,"content":13,"tag":1058},{"name":1061,"content":1053},"twitter:title",{"attributes":1063,"content":13,"tag":1058},{"name":1064,"content":1065},"description","Kako dokumentni sustav s AI pomaže reguliranim industrijama očuvati sljedivost, dokazivost, sigurnost i ljudski nadzor u radu s dokumentima.",{"attributes":1067,"content":13,"tag":1058},{"property":1068,"content":1065},"og:description",{"attributes":1070,"content":13,"tag":1058},{"name":1071,"content":1065},"twitter:description",{"attributes":1073,"content":13,"tag":1058},{"property":1074,"content":1075},"og:image","https://www.datocms-assets.com/85174/1784718381-cro_blog_dokumentni-sustav-s-ai-mogucnostima.png?auto=format&fit=max&w=1200",{"attributes":1077,"content":13,"tag":1058},{"property":1078,"content":1079},"og:image:width","1200",{"attributes":1081,"content":13,"tag":1058},{"property":1082,"content":1083},"og:image:height","630",{"attributes":1085,"content":13,"tag":1058},{"property":1086,"content":1043},"og:image:alt",{"attributes":1088,"content":13,"tag":1058},{"name":1089,"content":1075},"twitter:image",{"attributes":1091,"content":13,"tag":1058},{"name":1092,"content":1043},"twitter:image:alt",{"attributes":1094,"content":13,"tag":1058},{"property":1095,"content":34},"og:locale",{"attributes":1097,"content":13,"tag":1058},{"property":1098,"content":239},"og:type",{"attributes":1100,"content":13,"tag":1058},{"property":1101,"content":1102},"og:site_name","InDoc EDGE – dokumentni sustav u oblaku",{"attributes":1104,"content":13,"tag":1058},{"property":1105,"content":1106},"article:modified_time","2026-07-23T07:45:24Z",{"attributes":1108,"content":13,"tag":1058},{"property":1109,"content":40},"article:publisher",{"attributes":1111,"content":13,"tag":1058},{"name":1112,"content":1113},"twitter:card","summary",{"title":1053,"image":1115},{"url":1116,"width":1117,"height":1118},"https://www.datocms-assets.com/85174/1784718381-cro_blog_dokumentni-sustav-s-ai-mogucnostima.png",1200,630,{"prev":13,"next":1120},{"title":306,"slug":309,"url":1121},"/hr/knjiznica/sigurna-e-pohrana-dokumenata-webinar",1784793458597]